All customer reviews

I have been using Shiseido Future Solution LX: Eye and Lip Cream for the past 20 years. Last time I purchased this product from Allbeauty in August 2025. I immediately noticed the change in texture. After a couple of days of using this product I started experiencing a burning sensation in my eyes and itching of my eye lids. After two weeks of using this product the burning sensation and the itching have increased. I also developed dermatitis on my eye lids and they became red and swollen. I did not realise at first that this was caused by my favourite product. I had to see the Ophthalmologist to seek a treatment. To my great disappointment, in the next couple of months I realised that all these symptoms were caused by this product. I first suspected that the product was not genuine, but I have never had any problems with it before when purchasing from this seller. Later I was able to find some information that Shiseido has reformulated the whole Future Solution line of products. It is really sad because it took me a long time to find a product that was not causing any allergic reactions or discomfort. Now I have to try and find a different one that I can use. I will never buy this product again. Question to Shiseido: why fix something that is not broken?

Love this cream, now on my third purchase would highly recommend.

Just started using, feels nice, no reaction.

Just ordered my third cream from shiseido. Beautiful eye cream would highly recommend. 

Beautiful eye cream. Melts into the skin. The best one I’ve ever used. Will definitely buy again

This is an excellent product, expensive but worth it. Absolutely addicted .